Frequently Asked Questions
Everything you need to know about shopping with Vape King DXB
How long does shipping take within Dubai and the UAE?
We offer same-day delivery in Dubai for orders placed before 5 PM. For other Emirates, delivery typically takes 24 to 48 hours.
Are your products 100% authentic?
Yes, all our products are sourced directly from authorized distributors and manufacturers. Every item comes with a scratch-off authentication code to verify its legitimacy.
What payment methods do you accept?
We currently accept Cash on Delivery (COD), credit/debit card payments at checkout, and Apple Pay for a seamless shopping experience.
What is your return policy for faulty devices?
We offer a 7-day replacement warranty for manufacturing defects. Please ensure you keep the original packaging and receipt to process your claim.
Do you offer international shipping?
Currently, Vape King DXB specializes in serving the UAE market. We do not offer international shipping outside of the United Arab Emirates at this time.
How can I track my order?
Once your order is dispatched, you will receive an SMS and email notification with a tracking link to monitor your delivery in real-time.