Returns & Exchanges
At Vape King DXB, we strive for complete satisfaction with your fashion purchases, offering a 14-day window for returns or exchanges on all unworn items with original tags attached. Please ensure items are in their original packaging to qualify for a full refund to your original payment method.
Initiate Your Request
Log into your account or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original packaging, ensuring all labels and tags are intact, and include the printed return authorization form inside the box.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location across Dubai or the UAE.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing